HELPING HAND


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  HOME CARE SERVICES

FOR DIFFICULT SITUATIONS , WE ACT AS VOLUNTEER ,WE ARE FOR WHAT YOU NEED


 

  We will partner with you at every step, according to the level of involvement you would like us to have in your life. It can be challenging to coordinate the services that you need, and you may prefer that we handle that for you.

 

    INDEPENDENT ADVICE WHEN YOU NEED IT

 Getting the right independent home care advice and guidance is an important part of having choice and control over your own life. 

 

    SERVICE SUPPORT

We can call providers on your behalf and make or change appointments, and make sure your different appointment times don’t clash.

   SHOPPING AND MEALS

We can help you with all aspects of everyday food shopping and meal preparation. Whether you need transport to shops, help carrying your shopping bags, or someone to do your shopping for you, we can help.

WE GIVES  YOU A REASON TO SMILE



As a local, family owned and operated senior care agency, your loved ones safety and well-being is our primary concern. We go above and beyond to provide well trained, highly qualified and carefully selected caregivers who are thoroughly screened, and insured. Our mission is to help your senior loved ones maintain their independence, dignity, and self-esteem with skilled quality professional home care.


 

WE PROVIDE  HIGHLY EXPERIENCED AND  QUALIFIED STAFF



We provide a service which is tailored to the needs of the individual service user who can no longer manage to maintain themselves without support. Our support services include:

01

Domestic duties to include washing up, cleaning, laundry, etc

02

Maintenance duties to include shopping, food preparation , pension collection.

03

Social activities , motivating and friendship

04

Monitoring duties to include medication, health-related activities, recording appropriately tasks undertaken.

Quality care in the comfort of your home

Care Services

Whether you consider them companions, home care aides, helpers or homemakers, our trained employees are your trusted providers of a range of services to help with activities of daily living, including:

    Meal planning and preparation

    Light housekeeping

    Laundry

    Dressing

    Bathing

    Grooming

    Errands

    Transportation


We partner with you, your family, and case manager to develop, deliver and adapt a care plan that meets your changing needs. 

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Living Services

In addition to serving the care needs of seniors, Wiseland provides support to meet the complex needs of children and dults with intellectual or developmental disabilities. We work closely with each individual and his or her family, whether providing personal support, or helping with community integration activities and opportunities to do meaningful work. We can provide care wherever needed, whether the family home or a community-based group home.We work closely with each individual and his or her family and case manager to create an individualized care plan based on their needs. 

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WHY  CHOOSE US?

Client satisfaction is our primary objective and we acheive this by providing a transparent service, with regular, effective communication and most importantly – the right staff for the job.We understand that our service users are in a vulnerable position. Our staff are aware of this and take every step neccecary to maintain the dignity of the service user, as well as offering every opportunity of independence they can get to keep the service users self esteem and morale high. Our staff aren’t just staff, they’re companions, and will always treat the service users as their equal – not as a job.

RESIDENTIAL  CLEANING SERVICES 


We offer affordable maid services in the Valencia  Area. With our regularly scheduled services (weekly, bi-weekly, monthly), we can help you maintain a clean and healthy home and office environment. In order to maintain consistency with our cleaning processes, we will provide all cleaning supplies and equipment needed to give your home or office a thorough top-to-bottom cleaning with each visit.

Our recurring cleaning services are charged a flat rate per visit. It is based upon a slightly lesser hourly labor rate than a onetime cleaning while taking into consideration the following factors:

  • Size of the home – square footage, number of bedrooms and bathrooms, number of levels
  • Flooring and counter materials, special surfaces
  • Furnishings
  • Activity within the home – number of adults, children, pets
  • Frequency of service – weekly, biweekly, monthly cleaning
  • Custom special cleaning requirements.
  • 

RECCURING CLEANING CHECK LIST

The following add-on services are available upon request, with prior advance notice for time scheduling purposes. These tasks may be added to, either our recurring cleaning services or a one-time special cleaning, at an additional charge. 

  • Clean inside oven (please run self-cleaning ovens the night before) 
  • Clean and sanitize side the refrigerator
  • Wash walls and ceilings
  • Clean closets doors and vacuum the inside 
  • Clean window tracks
  • Clean windows outside
  • Clean Garage
  • Clean patio furniture
  • Other services also provided


RECURRING CHECKLIST

BEDROOMS AND OFFICE AREAS:

  • Remove trash/replace liner
  • Dust reachable high areas/ceiling fans
  • Dust blinds, front & back
  • Dust light fixtures, lampshades and artwork
  • Spot clean mirrors
  • Dust/wipe furniture
  • Clean switch plates as needed
  • Linens: change or straighten
  • Dust exposed heat registers and baseboards
  • Vacuum carpet
  • Vacuum/shake out rugs
  • Vacuum & mop hard floors


BATHROOMS:

  • Remove trash/replace liner
  • High dust & light fixtures
  • Dust blinds, front & back
  • Paper holder/towel racks
  • Dust exposed heat registers and baseboards
  • Tub & shower 
  • Commode inside, outside & behind
  • Mirrors and counter
  • Sink, faucet & drain
  • Spot clean cabinet exteriors
  • Clean switch plates as needed
  • Vacuum/shake out rugs 
  • Vacuum & mop hard floors 


ENTRY, MUDROOM, STAIRWAY,
HALLWAY

  • Dust reachable high areas
  • Dust blinds, front & back
  • Dust light fixtures, lamp shades and artwork
  • Clean switch plates as needed
  • Dust/wipe banister
  • Dust between balusters
  • Dust exposed heat register and baseboards
  • Vacuum carpet/shake out rugs
  • Vacuum and mop hard floors




FORMAL LIVING, DINING &
FAMILY ROOM AREAS:

  • Dust reachable high areas/ledges, ceiling fans
  • Dust blinds, front & back 
  • Dust window sills
  • Dust light fixtures, lampshades & artwork
  • Spot clean mirrors
  • Dust/wipe table tops
  • Vacuum under couch/chair cushions, if needed
  • Spot clean windows
  • Spot clean patio doors
  • Clean switch plates as needed
  • Dust exposed heat registers and baseboards
  • Vacuum carpets/floors
  • Damp mop hard floors



KITCHENS AND LAUNDRY ROOMS:

  • Remove trash/replace liner
  • Dust reachable high areas
  • Dust blinds, front & back
  • Clean countertops & small kitchen appliances
  • Microwave inside and out
  • Stove/oven exterior
  • Refrigerator/freezer exterior, rubber seals
  • Dishwasher exterior & inside lip
  • Trash compactor exterior
  • Spot clean cabinet exteriors
  • Clean switch/outlet plates as needed
  • Inside windows above sink
  • Dust blinds front & back
  • Dust/wipe window sills
  • Sink, faucet and drain
  • Washer and dryer exteriors; inside washer lid
  • Wipe tanks/dust pipes & tubing
  • Dust exposed heat registers and baseboards
  • Vacuum/shake out rugs
  • Vacuum and mop floors




HOME OFFICES CARE SERVICES

MAINTENANCE SERVICES

MAINTENANCE SERVICES

We offer you maintenance for several common problems that you will face across your residence. Our maintenance service personnel will help you repair anything that is facing problems – when you notice that your plumbing is working according to the way you would want it to, or when you realise that is too hot, even with the AC turned on; in all of these instances, you will need to get the help of maintenance services in your home.


One of the reasons that we lead far above others in the business of delivering excellent maintenance services across the Wiseland  is due to the availability of maintenance personnel who have had enormous experience in fixing things and ensuring that they remain for quite some time. Our maintenance technicians are people who are able to fix anything that they can get their hands on and this insight and knowledge lets us provide you with a host of maintenance services to choose from.Our technicians are extremely versatile.


The fact that we have a lot of maintenance services to choose from shows that our expert maintenance technicians can easily navigate between different kinds of maintenance jobs. Our villa maintenance personnel can do the maintenance jobs for quite a lot of jobs including plumbing, painting, and a lot of other services.


Our maintenance personnel will come around to your location and will make sure that maintenance is done most effectively and quickly so that you do not extend your period of discomfort and while also making sure that the repaired item does not experience any more discrepancies during the rest of its life. Indeed, when we apply our maintenance skills, we are applying it most effectively and to ensure that you are satisfied,




INFO

ALL THE SERVICES 

YOU NEED IN ONE PLACE



DISCOVER

Our Services


We provide a wide range of professional services to meet your needs. 

We promise to provide every service with a smile and to your highest level of satisfaction. 


Service Component (to include, but is not limited to)

  • Thorough cleaning of all carpet & hard floor surfaces
  • Glass, window, fixture, general cleaning
  • Post construction floor restoration
  • Carpet and hard flooring repair
  • Construction site clean-up
  • HVAC, electrical, plumbing services
  • Emergency services — water removal, locksmith calls
  • Daily maintenance, supervisory presence at all job sites




II. Management Component (to include, but is not limited to)

  • Regional management of: 1) all locations specified, and 2) methods of
    service performed
  • Coordinated scheduling of all work between the clients’ home
    office and the facility manager
  • Immediate follow-up service on all work performed, ensuring
    complete satisfaction with services provided
  • Daily/weekly client reports, with updated work history, and account of expense
  • Nationally centralized billing


Cleaning, Maintenance and Handyman Services at a Glance


  • Janitorial
  • Handyman (full-service)
  • General cleaning (glass, fixtures)
  • Facility maintenance (daily, weekly, monthly)
  • Electrical
  • Plumbing
  • HVAC PM’s and repairs
  • Construction site clean-up
  • Emergency service (fire, flood)
  • Flooring restoration and repair (hard floor: wood, tile, marble, laminate, ceramic/vinyl tile, and carpet)
  • High dusting
  • Wall repair
  • Painting and touch-up
  • Lightbulb replacement
  • Fire extinguisher maintenance
  • Power washing
  • … and more


         Ready to get started?

 TO OUR CLIENT , FAMILIES , CARE PARTNERS AND CARE PROVIDERS


STAY SAFE


During this devastating time , Wiseland  has made it our top priority to protect and provide safe health practices. We are following CDC guidelines and has trained and educated our staff.  Our staff are covered  by  health insurance and who is ill and/or showing flu like symptoms will remain at home and not come into work as there is a high risk of infecting other. We provide the Pcr test  regulary for our employee .  



 

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